Remote teams for Australian firms · Australia × Philippines
Built from inside the industry

Remote professionals who understand how your firm works.

Kauban was founded by someone who worked inside Australian financial services. We place hand-picked professionals alongside your team and take on the recruitment, payroll and administration, so your people stay focused on clients and growth.

Kauban (kah-OO-ban) · Bisaya for teammate, someone who is with you.

Hand-picked
you choose who joins
~2 weeks
the timeline we work towards
Partner-led
one point of contact
The handover

What stays with your team, and what moves across.

Stays with you
  • Client relationships and meetings
  • Advice, strategy and final sign-off
  • Winning new business
Moves to Kauban
  • Inbox, calendar and scheduling
  • Data entry, CRM and file preparation
  • Client follow-up and reporting
You direct the work. Recruitment, contracts, payroll and equipment sit with us.

Who we build teams for

The difference

Most agencies fill seats. We place the right person for the role.

Large agencies compete on volume. We compete on fit. Our purpose is to add capacity that frees your local team for higher value work, never to replace it.

01

Hand-picked, not assigned

We recruit and assess for each role individually. You review a shortlist and choose the person yourself.

02

Partner-led

You deal directly with the principal rather than a rotating account team. One relationship, and clear accountability.

03

Deliberately small

Our intention is to keep the client list short, so each engagement can be given proper attention.

04

Built for professional services

Kauban began inside Australian financial services. We understand how these firms operate, what compliance requires, and why data handling is not a corner to cut.

05

The administration sits with us

Recruitment, contracts, payroll, equipment and performance management are ours to manage. You direct the work and we look after everything behind it.

06

Quality first

Finding someone available is straightforward. Finding someone who raises your standards is not, and that is the only kind we place.

What we place

One partner for your entire back office.

From a single dedicated assistant to a whole managed function, matched to how you already work.

01

Administration

Recover the hours lost to work that does not grow the firm.

Virtual assistants · inbox & calendar · data entry · CRM · scheduling
02

Financial Services Support

People who understand how advice, compliance and process fit together.

Client service · file preparation · insurance & superannuation administration · compliance support
03

Marketing

Keep your brand consistent and your pipeline active.

Social media · content & design · video editing · lead generation
04

Customer Service

Responsive support that protects your reputation.

Email & live chat · onboarding · follow-up · help desk
05

Technology & Automation

Modernise your systems without hiring a developer.

Website & WordPress · IT support · workflow automation · AI setup
06

Managed Teams

A whole function covered, with you setting the direction.

Admin · marketing · customer service packages · scale on demand
How it works

From first call to a working team, the timeline we work towards is about two weeks.

01

Discovery

We map the tasks consuming your team's time and the skills the role genuinely requires, then set out a plan and a monthly price in writing.

02

Match & assess

We recruit for the role, test for skill and English, and present a shortlist. You interview and choose who joins your team.

03

Onboard & manage

Contracts, equipment, payroll and performance are handled by us. You get a team member ready to start, and one point of contact at Kauban.

Full back office

administration, financial services support, marketing, customer service and technology

Your hours

the Philippines is two to three hours behind the eastern states, and the same time as Perth

Your systems

we aim to work inside the tools your team already uses

Security

Your clients’ data, protected.

NDAs as standard

We require a signed confidentiality agreement from every professional we place, before any access to your systems is granted.

Controlled access

Our approach is to work on systems you have approved, with access limited to what the role requires.

Built with obligations in mind

We come from the industry, so your compliance and data handling obligations shape how we set an engagement up.

Pricing

One monthly fee, agreed before we start.

Employment costs sit with us rather than arriving as separate bills. What your fee covers is set out in writing before anyone begins, so there is nothing to work out later.

General Support

Administration & virtual assistants
$1,800 /mo
  • Dedicated full-time professional
  • Admin, data entry, scheduling
  • Inbox & CRM management
  • Recruitment, payroll and administration handled
Enquire

Specialist

Client service, bookkeeping and advice support
$2,600 /mo
  • Industry-trained specialist
  • File preparation & compliance support
  • Insurance & superannuation administration
  • NDA required before system access
  • Dedicated account partner
Enquire

Managed Team

A whole function, covered
Custom
  • Multiple staff, one function
  • Admin / marketing / support packages
  • Designed to scale as your firm grows
  • Priority partner management
Talk to us

Indicative pricing, exclusive of GST. Final rate depends on role, skill level and hours. Part-time options available.

Matthew Dirckze

Matthew Dirckze

Founder & Principal

"I have worked inside Australian financial services. I know the difference the right person makes to a firm."

Our story

Why Kauban exists.

Kauban began inside Australian financial services. We understand how a client file is built, why compliance cannot be cut, and what a missed follow-up actually costs a firm.

Kauban is Bisaya for the person who works alongside you. That is the relationship we build with the professionals we place, and the one we build with you. We place people we would be glad to have in our own team, and we stand behind their work.

The result is support that operates as an extension of your firm rather than an outsourced function.

Common questions

Questions you are likely to have.

Protecting it is built into how we set an engagement up. We require a signed confidentiality agreement from every professional we place, work on systems you have approved, and limit access to what the role requires. For financial services clients we treat data handling as non-negotiable.
You direct the day to day work and we handle everything behind it: recruitment, contracts, payroll, equipment and performance management. You have one point of contact at Kauban.
If a placement is not working, tell us early and we will work through it with you, including replacing the person where that is the right answer. Notice periods and replacement terms are set out in your services agreement before anyone starts, so you know where you stand from day one.
Larger agencies are built for volume. Kauban is built the other way: our intention is to keep the client list short so each engagement can be given proper attention, with staff chosen for the role and a principal who is accountable rather than a rotating account team.
One monthly fee per professional, with the employment costs sitting with us rather than arriving as separate bills. What the fee covers is confirmed in writing before anything starts. Contact us for a quote based on the role.
Selective by design

Let's find the right person for your firm.

Tell us where your team is losing hours and we will talk through what a Kauban professional could take off their plate. Fifteen minutes, no charge and no obligation. We aim to reply within one business day.